Below are the names of various servers and related services we provide.

SERVER	PURPOSE
webmail.airbits.com	Our Web Mail interface.
incoming.airbits.com outgoing.airbits.com	Our incoming and outgoing email servers.
filter.airbits.com	For DSPAM users, access to the Quarantine and History.
spam@airbits.com	For DSPAM users, email address to forward Spam to.
spamfry.airbits.com	For Spam Fry users, access to the reports.
backup.airbits.com	Online backup.

Email settings

Below are the settings we recommend with email clients such as Outlook, Windows or Mac Mail, Thunderbird, etc. Each client has a different way for you to manipulate the settings. Usually the settings are organized under one or more "email accounts" accessed through the menus that are provided by the email client program.

Internet service providers usually provide outgoing email servers to be used by on-network customers, but many service providers for smart phones refuse to do that. (Blackberry with its strong email support is a notable exception.) They expect you to rely on some other service provider for your email support. Off-network Airbits customers can use the below settings for mobile email support.

SETTING	REMARKS
Account type: IMAP (recommended) or POP (POP3)	POP is alright for those who use only one computer to access their email. If "leave a copy of messages on server" is selected with POP, then you should really be using IMAP.
Incoming server: incoming.airbits.com (This may also be called the POP or IMAP server.)	Some other settings here may work but are not guaranteed to work in the future.
User name or account name: Your email account name	Leave off "@airbits.com".
Password: Your email password	Passwords are case sensitive. Do not select "secure password authentication".
Outgoing server: outgoing.airbits.com (This may also be called your smtp server.)	Some other settings here may work but are not guaranteed to work in the future.
Optionally select outgoing server uses authentication	The outgoing server requires this setting if you are away from home. From home, it is optional. Do not select "secure password authentication".
Optionally select use TLS or use SSL (secure sockets layer) for incoming and/or outgoing.	This option provides greater security. At some point in the future, you may be required to use this setting for outgoing email when you are traveling and away from the Airbits network. This setting may trigger spurious complaints about the server's certificate, which you may ignore, or you may be able to use a setting telling it not to worry about the certificate. Some computers are quirky about making these options work.

DNS settings

Below are the settings we recommend for DNS service within the Airbits network. Users rarely have to configure this information since it is usually picked up automatically.

SERVER	REMARKS
DNS server (primary or preferred): 207.94.25.3	We make extra efforts to keep this server online.
DNS server (secondary or alternate): 67.148.181.253	Some clients are unable to utilize the alternate even if the primary one is unresponsive.

Router settings

If you install your own router, set it to obtain its Internet configuration automatically (by DHCP). To assist us with troubleshooting, we recommend that you also check the box telling it to respond to ping on the Internet port, or uncheck the box telling it to block responses to ping on the Internet port.

Your IP address

Every Airbits customer has a static IP address. To see what it is, you can take your web browser to www.myipaddress.com

Usually your static IP address is assigned automatically to your router by our DHCP server. If you replace your router, then you will be assigned a temporary IP address until we notice the change. We scan the network regularly and will react to such a change within a few days.